Terms and conditions
Please read these terms and conditions carefully. By accepting our quote you accept the terms and conditions by All horse transport Ltd. If you have any questions about the terms and conditions please contact us before booking.
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ALL horses and ponies must have there passports with when when being transported. This is a legal requirement under the horse passports (England) regulation 2004. Should we arrive to commence a trip and no passport is available, the pre-paid cost for transport will be no refundable and no transport will be carried out.
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​​Care, Custody and Control insurance is provided by All Equine Transport Ltd. Entering into a booking deems acceptance of this level of cover. We also advise that you insure your animal for transportation.
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Should All Equine Transport Ltd box be damaged by your horse, you (the customer) will be liable to cover the full cost of repairs incurred (by a repairer of our choice in order to maintain the specifications and safety of the box). You are entitled to view the box prior to loading of the horse to ensure you are happy with its condition.
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Whilst the driver will take all reasonable precautions, you the client remain fully liable for your horse in the event of injury or damage sustained to or by your horse during the care of All Equine Transport Ltd.
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​​It is your responsibility to be honest about your horse, in regard to its temperament and how it loads and travels i.e. good/bad. If the representative of All Equine Transport Ltd believes that the behaviour of the horse, prior to departure, is likely to endanger the horse, the representative, or property of All Equine Transport Ltd the company is entitled to abort the journey with the pre-agreed cost for transport will be paid in full by the customer. ​​​30 minutes will be given in order for the horse to be loaded, after this time has elapsed £30 will be charged, per half an hour, will be added. Where a horse cannot be loaded, the full quoted amount provided for transport, in addition to waiting time; will be non-refundable.
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​We (All Equine Transport Ltd) agree that loading will be performed in a calm and respectful manner. We will NOT use forceful techniques, or any techniques liable to cause distress to the animal. Should the owner feel that this is the only course of action available to them, in order to load the horse, then All Equine Transport Ltd reserve the right to cancel the trip, with full quote amount non-refundable.
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​If your horse becomes unsettled/aggressive during the journey, where we deem there to be an increased risk to your horse, ourselves or our property, we reserve the right to call out an emergency vet to sedate your horse if we deem this course of action necessary. You will be liable for any veterinary expenses. You will be informed prior to any action being taken.​
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We (All Equine Transport Ltd) permit the use of haynets during Transport although are not responsible for providing the hay or haylage itself. Due to safety and bio security reasons this must be discussed and provided by the owner of the horse to suit the dietary requirements and travel distance.
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FULL payment of the quoted amount must be paid for any transport booked at a minimum of 7 days prior to the booking date. Bookings are only 100% confirmed and booked in place with payment in full completed and confirmed. Failure to do so All Equine Transport Ltd hold the right not to carry out the transport.
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​A £50 non-refundable deposit is required per booking, per stall, and will need to be paid in advance to secure your booking. This deposit will be non-refundable (unless in the event of All Equine Transport Ltd being unable to honour the booking); and this deposit will be deducted from the overall cost for transport on the day.
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​​Cancellation or request to delay transport, made within 48 hours of the agreed departure date, will result in the FULL cost being non-refundable. Cancellations can take up to 5 working days to process once submitted.
​Booking transport with All Equine Transport Ltd, will, by default, mean that the customer is in agreement with the Terms and conditions listed above.
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JURISDICTION
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These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.
If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable.
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All Equine Transport Ltd reserves the right to change any of its terms and conditions at any time by posting changes online.
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Registered Address:
All Equine Transport Ltd is registered at: All Equine Transport Ltd, Middle huntscote farm, Charlcote, Stratford Upon-Avon, United Kingdom. CV35 9ET
Company Number: 15216482
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